Chris M.<p><a href="https://social.lol/tags/Helpdesk" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Helpdesk</span></a>, <a href="https://social.lol/tags/AppSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AppSupport</span></a>, and <a href="https://social.lol/tags/IncidentResponse" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IncidentResponse</span></a> folks: if you could build a dashboard to show the state of things to management and stakeholders at a glance, what would you include?</p><p>I want to improve our dashboards and reporting, but I’m coming back to this area after more than a decade away, so looking for new ideas as to what works</p>