Aptivi<p><strong>Exclusive: Samsung Galaxy S23 devices freeze on Instagram Reels</strong></p><p>In some regions, such as India and UAE, almost three weeks after the <a href="https://officialaptivi.wordpress.com/2025/03/10/galaxy-s23-devices-get-the-march-2025-security-patch/" rel="nofollow noopener noreferrer" target="_blank">most recent security update</a> has been applied to the Galaxy S23 devices, people began reporting issues regarding their devices freezing and rebooting automatically. This issue was disruptive for users, because it means that they have lost all unsaved work.</p><p>People in those regions were reporting issues related to how their Galaxy S23 devices freeze when scrolling through Instagram, especially when watching reels (short videos). Such devices would freeze, then restart abruptly after about 1 to 2 minutes. The issue was raised to Samsung Members Community by many people, including the following posts:</p><ul><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/S23-Ultra-freezing-and-restarting/td-p/18793488" rel="nofollow noopener noreferrer" target="_blank">S23 Ultra freezing and restarting</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/Phone-screen-freezing-while-watching-reels-on-Samsung-23/td-p/18788507" rel="nofollow noopener noreferrer" target="_blank">Phone screen freezing while watching reels on Samsung 23+</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/Instagram-causing-phone-to-freeze/td-p/18786176" rel="nofollow noopener noreferrer" target="_blank">Instagram causing phone to freeze</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/S23-freezes-while-using/td-p/18791866" rel="nofollow noopener noreferrer" target="_blank">S23 freezes while using</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/While-using-instagram-my-samsung-s23-freezes-and-restart-anyone/td-p/18782189" rel="nofollow noopener noreferrer" target="_blank">While using instagram my samsung s23 freezes and restart anyone facing same.</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/Freezing-Galaxy-S23-Ultra-Phone-Becomes-Unresponsive/td-p/18792044" rel="nofollow noopener noreferrer" target="_blank">Freezing Galaxy S23 Ultra – Phone Becomes Unresponsive</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/S23-Freezes-and-restart-issue/td-p/18783007" rel="nofollow noopener noreferrer" target="_blank">S23 Freezes and restart issue</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/Frequent-Freezing-and-Restart-Issues-on-Galaxy-S23-SM-S911B/td-p/18783014" rel="nofollow noopener noreferrer" target="_blank">Frequent Freezing and Restart Issues on Galaxy S23 (SM-S911B)</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/Shame-on-samsung-flagship-phones/td-p/18794412" rel="nofollow noopener noreferrer" target="_blank">Shame on samsung flagship phones</a></li><li><a href="https://r2.community.samsung.com/t5/Galaxy-S/S23-freezed-multiple-times-in-a-day/td-p/18795071" rel="nofollow noopener noreferrer" target="_blank">S23 freezed multiple times in a day</a></li></ul><p>Some reports claim that the issue started as early as three days ago, and the latest version of <a href="https://play.google.com/store/apps/details?id=com.instagram.android&hl=en" rel="nofollow noopener noreferrer" target="_blank">Instagram</a> that is on the Play Store at the time of the incident is 374.0.0.43.67. People tried various solutions, such as checking for Instagram updates and reinstalling it, but the problem persisted.</p><p>We speculate that it may be because there is some kind of bug in either the security update itself or the latest version of Instagram. We are hoping for the latter, but, given the nature of the issue, it looks like that the affected phones were suffering from “<a href="https://en.wikipedia.org/wiki/Kernel_panic" rel="nofollow noopener noreferrer" target="_blank">kernel panic</a>” issues when scrolling reels. When an Android phone gets a “kernel panic,” it typically freezes for 1 to 2 minutes before rebooting.</p><p>We recommend that you hold off watching Instagram reels for now until either a software update (<a href="https://officialaptivi.wordpress.com/2025/03/18/april-7th-one-ui-7-release-date/" rel="nofollow noopener noreferrer" target="_blank">One UI 7</a>) or an Instagram update gets released, which should hopefully resolve this issue.</p><p><span></span></p><p><a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/android/" target="_blank">#Android</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/android-14/" target="_blank">#Android14</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/android-u/" target="_blank">#AndroidU</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/galaxy-s23/" target="_blank">#GalaxyS23</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/galaxy-s23-ultra/" target="_blank">#GalaxyS23Ultra</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/instagram/" target="_blank">#Instagram</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/instagram-reels/" target="_blank">#InstagramReels</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/news/" target="_blank">#news</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/one-ui/" target="_blank">#oneUi</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/one-ui-6/" target="_blank">#OneUI6</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/one-ui-6-0/" target="_blank">#OneUI60</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/one-ui-6-1/" target="_blank">#OneUI61</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/reels/" target="_blank">#Reels</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/s23/" target="_blank">#S23</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/s23-ultra/" target="_blank">#S23Ultra</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/samsung/" target="_blank">#Samsung</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/samsung-galaxy-s23/" target="_blank">#SamsungGalaxyS23</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/samsung-galaxy-s23-ultra/" target="_blank">#SamsungGalaxyS23Ultra</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/smartphone/" target="_blank">#smartphone</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/tech/" target="_blank">#Tech</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/technology/" target="_blank">#Technology</a> <a rel="nofollow noopener noreferrer" class="hashtag u-tag u-category" href="https://officialaptivi.wordpress.com/tag/update/" target="_blank">#update</a></p>