Miguel Afonso Caetano<p>"Early examples show agents autonomously managing calendars, retrieving emails, and summarizing meetings via APIs. But that’s just the beginning. From healthcare to insurance, and logistics to customer service, transformative agentic AI use cases are starting to emerge.</p><p>“By combining LLMs with robust tool integration, APIs enable agents to act as operational hubs,” says Sutherland’s Gilbert. In insurance, for instance, APIs can inform autonomous claims processing engines that extract data from external documents, validate claims against policy terms, detect fraud, and process outcomes with minimal human input.</p><p>AI agents can make unprecedented optimizations on the fly using APIs. Gartner reports that PC manufacturer Lenovo uses a suite of autonomous agents to optimize marketing and boost conversions. With the oversight of a planning agent, these agents call APIs to access purchase history, product data, and customer profiles, and trigger downstream applications in the server configuration process.</p><p>“The real transformation will come in areas like finance, warehouse management, logistics, and scheduling, where workflows are complex and traditionally hard to optimize,” says Fox. APIs could even reduce the need for bloated ERP platforms by replacing them with specialized services, cutting costs and complexity."</p><p><a href="https://www.cio.com/article/4018578/why-cios-see-apis-as-vital-for-agentic-ai-success.html" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">cio.com/article/4018578/why-ci</span><span class="invisible">os-see-apis-as-vital-for-agentic-ai-success.html</span></a></p><p><a href="https://tldr.nettime.org/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AI</span></a> <a href="https://tldr.nettime.org/tags/GenerativeAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>GenerativeAI</span></a> <a href="https://tldr.nettime.org/tags/AIAgents" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AIAgents</span></a> <a href="https://tldr.nettime.org/tags/AgenticAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AgenticAI</span></a> <a href="https://tldr.nettime.org/tags/APIs" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>APIs</span></a></p>