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British Gas's programmers don't believe that a surname can be only a single character.

Their customer service agents worked around this by adding a parenthetical note to my record.

The result is hilarious postal mail that tries to reassure me that my surname really is what it is:

EDIT: Well this blew up. FAQ etc. at danq.me/it-is-only-q

Grumble

@dan My mom worked for the Social Security Agency in the mid 1970s, driving around the corners of Idaho, getting folks registered. Lots of her customers were older folks who never got social security cards.

One of her signups was a man named J B Smith - no names, just initials. The SSA computer would not accept this name - INITIALS ARE NOT ALLOWED.

So she filled out the forms as J(only) B(only) Smith, and JB ended up getting his checks issued to Jonly Bonly Smith.