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Leeloo

If your open source project makes me jump through hoops to report a bug, I will just conclude you don't care about bugs.

That includes requiring me to create an account. Big projects like the Linux kernel manage just fine with a simple mailing list, there's no reason your small project needs a big corporate solution with accounts and data leaks. Leave that to big corporate projects like Mozilla, who really don't care about bugs.

@leeloo I'm sorry but I think this is mean and disrespectful regarding hundred of projects who deal with bug trackers tools.

BTW mailing list requires account with registration process and so on.

@fosdembsd
The most I've encountered is requiring subscribing to the mailing list and unsubscribing afterwards. I've never seen any that required creating an account with a password, phone number, two factor authentication and a terms of service that you need to hire a lawyer to understand.

@fosdembsd
Have you ever seen an open source project? Which type of accounts do you think my rant is 95% aimed at?

@leeloo But you can't just assume a complex process means peoples don't care.

@fosdembsd
True, there can be many reasons to make reporting bugs more trouble than it's worth - they could be actively hostile to getting bug reports or merely idiots.

@leeloo Isn't subscribing to a mailing list essentially the same as making an account?

I admit, at least a mailing list gives you the joy of being ridiculed for reporting what is clearly not a bug but you holding it the wrong way :)

@cheetah_spottycat
No, subscribing to a mailing list is usually two steps (enter email, click confirm link), and that's for the lists that require subscribing. Some don't.

Creating an account often involves filling out a bunch of personal info, phone number, setting up 2factor authentication and accepting a TOS you need a lawyer to understand (but if you do understand it, you'd surely refuse).

And you can either use the same password as everywhere else, which then gets leaked, try to remember 237 different passwords, or spend a bunch of time setting up a password manager to keep track of accounts that only exist to satisfy some data-harvesters demand that that you create an account.

Subcribing to a mailing list is a minor annoyance, requiring an account is open source developers trying to be like Facebook or Microsoft.