Egypt and TRU Partner to Revolutionize New Travel Payments: Flexible Installments for EgyptAir Passengers https://www.byteseu.com/1209514/ #AirTravelAccessibility #AirlineDigitalInitiatives #AirlineNews #AirlinePartnership #AirlinesNewsOfEgypt #AviationInnovation #CustomerExperience #DigitalTransformation #Egypt #egyptair #EgyptairPartnership #EgyptairServices #FlexibleTravelPayments #InstallmentPlans #InstallmentSolutions #ModernAirTravel #TravelAffordability #TravelPaymentSolutions #tru #TruPlatform

UX & Branding go hand in hand. A great product means little if the experience isn’t seamless. Want loyal customers? Focus on how they feel when they interact with your brand. From website design to every touchpoint — experience builds trust.

Read more: https://www.brandsdad.com/ux-branding-customer-loyalty/

Mastering customer experience means delighting customers from start to finish.
Think digital-first journeys, empathy, personalization, seamless omnichannel service, proactive support, and constant feedback.
https://www.writerinformation.com/insights/mastering-customer-experience
#CustomerExperience #CX #CXStrategy #Personalization #Omnichannel #CXMetrics

Civic leaders have to contend with outdated legislation, legacy technology systems, and complex data sets and siloed processes. Government agencies are often held to higher standards than private companies, but with fewer resources and more constraints.

Read more https://lttr.ai/AgiDE

And this is why everyone hates travel. Booked on a flight for 5 pm tonight. Delta cancels it and puts me on a flight at 6 am tomorrow. Will the airline compensate me for having to get up at 2 am? Of course not.

I get tired of focusing on #CustomerExperience professionally while companies demonstrate so little care about customers' experiences.

GS Retail has appointed former anchor Baek Ji-yeon as Customer Experience Advisor, aiming to enhance customer trust and corporate value through strategic brand and media initiatives.
#YonhapInfomax #GSRetail #BaekJiYeon #CustomerExperience #BrandStrategy #MediaConsulting #Economics #FinancialMarkets #Banking #Securities #Bonds #StockMarket
https://en.infomaxai.com/news/articleView.html?idxno=72157

Stop sending payment details in emails. Send secure payment links instead.

Benefits: • Encrypted payment capture • Automatic PCI compliance • Real-time payment tracking • SMS and email delivery • Mobile-optimized experience

Secure payments shouldn't be complicated."

Check out more information: https://zurl.co/RKCkE

From Amazon to InnoSearch! Rob described our platform as a "wonderful, frustration-free experience" when searching for his coffee maker, and he loved the ability to compare retailers.

Ready to switch to a smarter way to shop? Explore InnoSearch today at www.innosearch.ai

Ever feel like you're chatting with a robot in customer service? It's time for personalized experiences with AI Intent Classification!

Understand customer intents: Transactional, Informational, Navigational, Emotional.
Use real-time data to meet specific needs.
Enhance customer journeys with proactive engagement.

Transform customer service—read more here: https://bulk.ly/ai-intent-classification-for-automated-customer-journeys/ #AI #CustomerExperience

https://www.europesays.com/us/62278/ Shaji Varghese on how Muthoot FinCorp aims to light a SPARK among India’s MSMEs #AdTech #advertising #Business #CreativeWork #CustomerExperience #DigitalMarketing #EmergingTrends #Entrepreneurship #ExpertOpinions #IndustryInsights #InfluencerMarketing #InnovativeStrategies #marketing #Martech #MediaNews #MENA #MiddleEast #MuthootFinCorp #PRNews #ShajiVarghese #Startups #TechnologyTrends #UnitedStates #UnitedStates #US

https://www.europesays.com/uk/261437/ Shaji Varghese on how Muthoot FinCorp aims to light a SPARK among India’s MSMEs #AdTech #advertising #Business #CreativeWork #CustomerExperience #DigitalMarketing #EmergingTrends #Entrepreneurship #ExpertOpinions #IndustryInsights #InfluencerMarketing #InnovativeStrategies #marketing #Martech #MediaNews #MENA #MiddleEast #MuthootFinCorp #PRNews #ShajiVarghese #startups #TechnologyTrends #UK #UnitedKingdom

https://www.europesays.com/2240911/ Shaji Varghese on how Muthoot FinCorp aims to light a SPARK among India’s MSMEs #AdTech #advertising #business #CreativeWork #CustomerExperience #DigitalMarketing #EmergingTrends #Entrepreneurship #ExpertOpinions #IndustryInsights #InfluencerMarketing #InnovativeStrategies #marketing #MarTech #MediaNews #mena #MiddleEast #MuthootFinCorp #PRNews #ShajiVarghese #startups #TechnologyTrends

Government digital leaders have to contend with outdated legislation, legacy technology systems, and complex data sets and siloed processes. They're often held to higher standards than private companies, but with fewer resources and more constraints.

Read more https://lttr.ai/AgXty

Praktisch handboek voor klantbelevingsmanagement

Voor organisaties die aan de slag willen met klantbelevingsmanagement is een praktisch handboek ontwikkeld. Het handboek begeleidt medewerkers binnen de publieke sector stap voor stap bij het opzetten en uitvoeren van een Overheidsbrede Customer Experience Volwassenheidsscan (CX-Volwassenheidsscan). Hierbij staat de ervaring van burgers en ondernemers centraal.

Lees verder en bekijk het handboek: https://www.digitaleoverheid.nl/nieuws/praktisch-handboek-voor-klantbelevingsmanagement/.

Praktisch handboek voor klantbelevingsmanagement

Voor organisaties die aan de slag willen met klantbelevingsmanagement is een praktisch handboek ontwikkeld. Het handboek begeleidt medewerkers binnen de publieke sector stap voor stap bij het opzetten en uitvoeren van een Overheidsbrede Customer Experience Volwassenheidsscan (CX-Volwassenheidsscan). Hierbij staat de ervaring van burgers en ondernemers centraal.

Overheidsbrede CX-Volwassenheidsscan

De CX-Volwassenheidsscan geeft je inzicht in de klantgerichtheid van jouw organisatie. En welke stappen je kunt zetten om tot betere, meer klantgedreven dienstverlening te komen. De scan geeft een grondige, onafhankelijke evaluatie van de huidige klantbeleving binnen je organisatie en stelt je in staat een actieplan te maken om tot het gewenste volwassenheidsniveau te komen.

Het handboek biedt je de tools om zelf een CX-Volwassenheidsscan uit te voeren. Of je nu net begint met Customer Experience (CX) of al veel ervaring hebt, het handboek ondersteunt je in de stap naar een klantgerichte aanpak.

Bekijk het handboek op de website van Digitale Overheid.

Over de CX-Volwassenheidsscan

De CX-Volwassenheidsscan is een initiatief van het ministerie van Binnenlandse Zaken en Koninkrijksrelaties (BZK), de Rijksdienst voor Ondernemend Nederland (RVO) en de Kamer van Koophandel (KVK). De scan is ontwikkeld vanuit de wens om binnen de overheid een uniforme en effectieve aanpak van klantbelevingsmanagement te introduceren.

Lees op de website van Gebruiker Centraal meer over CX en word lid van de community.

Dit is een automatisch geplaatst bericht. Vragen of opmerkingen kun je richten aan @DigitaleOverheid@social.overheid.nl

Not all bots are boring. These 10 AI chatbot builders can turn your customer support into a conversation — smart, fast, and available 24/7.
Which one fits your brand voice? Find out here:
#aimartz #aimartz.com #AIChatbots #ConversationalAI #CustomerExperience

https://aimartz.com/blog/10-powerefull-ai-chatbot-builder/

Everyone’s talking about DXPs. But what are they, and do you need them? And if you do, should you go all in or build your own DXP stack? Let’s break it down.

https://www.specbee.com/blogs/what-is-dxp-do-you-need-it

What do a $13 trillion market, a groundbreaking government initiative and viral customer service disasters have in common?

Read more https://lttr.ai/AgQvh

Americans expect Amazon level experiences from government, inspiring civic leaders to integrate AI, chat capabilities and auto enrollment systems across agencies.

Read more https://lttr.ai/Af01a

Every new day is a fresh opportunity to turn loyalty into lasting connections.
Greet your customers with rewards that make them come back.

Go digital with WinStamp —
Scan the QR, stamp the card, delight your customer!

Bring today’s energy into your business.
Say hello to new growth, every new day.

Learn more at: https://zurl.co/jYYWb